I already paid, why can't I use it?

Renewing your service does not reset the current month's remaining bandwidth; it only extends coverage for the next cycle. If you’ve purchased a new service and your existing service is suspended or out of bandwidth, you need to select the new active service in your service details page to apply the new subscription URL, or choose a node under your active service in your client app. Ensure your current service isn’t suspended or out of bandwidth before switching.

  • 0 Los Usuarios han Encontrado Esto Útil
¿Fue útil la respuesta?

Artículos Relacionados

How to use TikTok

TikTok is supported on all nodes except for India, provided that your device is without a SIM...

What is ResetUUID?

UUID is the identifier that is being used to differentiate between different users, every nodes...

[api.paymentwall.com taking too long to respond.] when paying with Alipay via Paymentwall

The page for selecting Alipay payment in the payment page cannot display, showing:...

Unable to comment on YouTube while using VilaVPN

Websites like YouTube may impose temporary restrictions due to regional issues, IP addresses,...

Just renewed but there's no data

You have renewed for the next billing cycle, renewing does not mean resetting the current month's...