Just renewed but there's no data

You have renewed for the next billing cycle, renewing does not mean resetting the current month's data.

If you run out of data monthly, it's advisable to go to service details and proceed with a package upgrade as it's more cost-effective, you'll only need to pay the difference for the current month.

  • 2 Utilizadores acharam útil
Esta resposta foi útil?
Ver planos

Artigos Relacionados

How to use TikTok

TikTok is supported on all nodes except for India, provided that your device is without a SIM...

What is ResetUUID?

UUID is the identifier that is being used to differentiate between different users, every nodes...

[api.paymentwall.com taking too long to respond.] when paying with Alipay via Paymentwall

The page for selecting Alipay payment in the payment page cannot display, showing:...

Unable to comment on YouTube while using VilaVPN

Websites like YouTube may impose temporary restrictions due to regional issues, IP addresses,...

Can I manage terminal devices in my own logged-in backend?

Sorry, there is no such feature.   You can reset the token (ResetToken) in the backend to...