On iPhone, Android, Windows, Mac and Linux, sign in with the email and password of your VilaVPN account. Allow minimal data to provide VPN service? appears after you tick the agreement. It is not a failed login. The official app does not ask you to paste a subscription link. Apple TV and Android TV use different screens.
Install the official app first
Install from the VilaVPN downloads page or the store for that device. Which app to use is in Which VilaNet app should I use?. Do not install a copy from an unsolicited message or an unofficial site.
Sign-in steps
This screen is the same on Windows, macOS, Linux, Android and iOS.
- Open VilaNet. It starts on Login. Register is the other tab.
- Enter the account under E-mail and Password. The password is dots. The eye icon shows it.
- Remember me starts ticked. Forgot Password? is on the right.
- Read Terms of Use (EULA) and Privacy Agreement, then tick I have read and agree to:.
- The dialog Allow minimal data to provide VPN service? opens. Select blue Allow to continue. Don't Allow stops sign-in.
- Select the white Login button. If you select Login before the checkbox, the same dialog opens first.
A short Login spinner appears, then the main page opens with status Disconnected. An expired or inactive package must be renewed before it can connect, and the app may open that renewal flow instead. If the service is suspended, see a suspended plan.
What “allow minimal data” means
Ticking the agreement opens this dialog. It does not mean the password was wrong or the server was unreachable.
- Sent: account credentials, device model and OS version, VPN errors only, and crash logs.
- Not logged or sent: browsing history, DNS queries, IP addresses after the VPN connection, and traffic content.
The operating system asks for VPN permission when you connect the first time, not when you log in. Connecting is in how to connect VilaNet.
Do not paste a subscription link
After you sign in, the official app fetches servers itself. You do not import a subscription link, and you do not press Activate in the client area. If the app asks for a subscription URL, it is probably not the official VilaNet. Go back to which app to use. Older third-party clients are in third-party clients and signing in to the wrong app.
TVs
- Apple TV: type with the remote. Sign In stays off until you tick the agreement. You cannot register on the TV. See Apple TV.
- Android TV: on a phone that is already signed in, open Settings > Account > Sign in on a TV and tap Approve TV, or choose Use email and password. See Android TV.
How to tell sign-in worked
VilaNet accepts the login and opens the main screen, or the renewal flow. You are not connected yet. You should not see a box asking for a subscription link.
Still not working?
- The email is complete and has no extra spaces.
- The same account can sign in on the VilaVPN website.
- The subscription is still active.
- If the app cannot reach the server, change the network once: toggle airplane mode, or switch between Wi-Fi and mobile data, then select Login again.
- Keep the exact error before you reinstall. Do not send your password.
Docs: Install and sign in and Cannot sign in.